DNN991HD/ DNN9710BT

Protect

Protective circuit has been activated because a speaker cord has shorted or it has come in contact with the car chassis.

Wire or insulate the speaker cord as appropriate and then press the <Reset> button.

Hot Error

When the internal temperature of this unit rises to 60°C or more, the protection circuit is activated and you may not be able to operate the unit.

Use the unit again after reducing the temperature of the unit.

Mecha Error

The disc player is malfunctioning.

Eject the disc and try inserting it again. Contact the Kenwood dealer if this indicator continues blinking or the disc cannot be ejected.

Disc Error

An unplayable disc is inserted.

Change the disc.
See Playable Media and Files.

Read Error

The disc is quite dirty.

Clean the disc.
See Precautions on handling discs.

Disc is upside down.

Load the disc with the labeled side up.

Region Code Error

The disc you wanted to play has a region code that cannot be played with this unit.

See Region Codes in the World or try another disc.

Parental Level Error

The disc you wanted to play has a higher level than the parental level you set.

Set the parental level.
See Parental level.

Error 07–67

The unit is not operating correctly due to some reason or other.

Push the unit’s Reset button. If the “Error 07−67” message does not disappear, see your nearest Kenwood dealer.

No Device (USB device)

The USB device is selected as a source although no USB device is connected.

Change the source to any source other than USB/iPod. Connect a USB device, and change the source to USB again.

Disconnected (iPod, Bluetooth audio player)

The iPod/Bluetooth audio player is selected as a source although no iPod/Bluetooth audio player is connected.

Change the source to any source other than iPod/Bluetooth. Connect an iPod/Bluetooth audio player, and change the source to iPod/Bluetooth again.

No Media file

The connected USB device contains no playable audio file. Media was played that doesn’t have data recorded that the unit can play.

See Playable Media and Files and try another USB device.

USB Device Error!!

The connected USB device is rated a current capacity higher than the allowable limit.

Check the USB device. Some trouble may have occurred to the connected USB device.

Change the source to any source other than USB. Remove the USB device.

Authorization Error

Connection to the iPod has failed.

• Remove the iPod and then reconnect it.
• The unit does not support the iPod.
  See Connectable iPod/iPhone.

Update your iPod

The iPod’s software is an older version which the unit can not support.

The unit may not support the connected iPod model.

Confirm that the software for the iPod is the latest version.
See Connectable iPod/iPhone.

Navigation Error. Please turn on power again later.

The communication error has occurred due to severely cold temperature.

Turn on power again after warming your car interior.

Network is disconnected

Not connected to Wi-Fi.

Connect to Wi-Fi.

Your Dropbox and Kenwood accounts are not linked.

Dropbox account information is not registered to the logged in Owner or User account.

Log in Route Collector site and register the Dropbox account

Check Tuner

A SiriusXM tuner is not connected to this navigation system.

Check the connection to the SiriusXM tuner.

Subscription Updated - Press Return To Continue

The SiriusXM subscription has been renewed.

Touch [ 6 ] to clear the error message.

Channel Not Available

The currently selected channel is unavailable.

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Ch Unsubscribed

The currently selected channel is not subscribed to.

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Check Antenna

No antenna is connected to the SiriusXM tuner.

Check that an antenna is connected to the SiriusXM tuner.

No Signal

No SiriusXM radio signal is received.

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