DPX405BT/DPX305U>17. Troubleshooting guide>17-3. Error messages

17-3. Error messages

The messages shown below indicates your system condition.

General

ö "PROTECT" (blink)

Í The speaker wire has short-circuited or touched the chassis of the vehicle, and then the protection function has been activated.

ò Lay or insulate the speaker cable properly and press the Reset button. If "PROTECT" does not disappear, consult your nearest service center.

Disc/ USB/ iPod Messages

ö "COPY PRO"

Í A copy-protected file is played.

ö "iPod ERROR"

Í Connection to the iPod has failed.

ò Remove the iPod/ iPhone and then reconnect it.

ò Reset iPod/ iPhone.

ö "NA DEVICE"

Í An unsupported USB device is connected.

ò Check that the connected USB device is supported. See <7-7. About the USB device>.

Í Connection to the iPod has failed.

ò Check that the connected iPod is supported. See <5-1. Models of iPods/iPhones that can be connected to this unit> for information on supported iPods.

ö "NA FILE"

Í An Audio file is played in a format that is not supported by this unit.

ö "NO DEVICE"

Í A USB device is selected as a source although no USB device is connected.

ò Change the source to any source other than the USB device. Connect an USB device, and change the source to the USB device again.

ö "NO MUSIC"

Í The connected USB device contains no playable audio file.

Í A medium that does not have playable data has been played.

ö "PLEASE EJECT"

Í The unit is malfunctioning for some reason.

ò Press and hold [G].

ò Press the reset button on the unit. If the "PLEASE EJECT" code does not disappear, consult your nearest service center.

ö "READ ERROR"

Í The file system of the connected USB device is broken.

ò Copy the files and folders for the USB device again. If "READ ERROR" is still displayed, initialize the USB device or use another USB device.

ö "TOC ERROR"

Í The CD is quite dirty. The CD is upside-down. The CD is scratched a lot.

Í The disc is unreadable.

ö "USB ERROR"

Í Some trouble may have occurred to the connected USB device.

ò Remove the USB device, then cycle the power switch to ON. If the same display is repeated, use another USB device.

Bluetooth Messages

ö "AUD DISCONCT"

Í The unit cannot communicate with the Bluetooth audio player.

ö "DEVICE FULL"

Í 5 Bluetooth device have already been registered. No more Bluetooth devices are registered.

ö "HF DISCONCT"

Í The unit cannot communicate with the cell-phone.

ö "HF ERROR 68"

Í The unit cannot communicate with the cell-phone.

ò Cycle the power switch. If this message still appears, press the Reset button on the control unit.

ö "HF ERROR 89"

Í Update of the firmware has failed.

ò Retry update of the firmware.

ö "NO DATA"

Í There is no outgoing call list.

Í There is no incoming call list.

Í There is no missed call list.

Í There is no phone book list.

Í Data is not contained in the phone book.

ö "NO ENTRY"

Í The cell-phone has not been registered (pairing).

ö "NO ACTIVE DVC"

Í No cell-phone is connected.

ö "NO NUMBER"

Í The calling party does not notify a caller ID.

Í There is no phone number data.

ö "NO SUPPORT"

Í Your cell-phone does not support the voice recognition function.

ö "N/A VOICE TAG"

Í Your cell-phone cannot start voice recognition.

ö "PAIRING NG"

Í Pairing error.

Aha Messages

ö "ACTN DISABLED"

Í You performed an unavailable operation.

ö "AHA APP UPDATE REQUIRED"

Í Upgrade the aha application to the latest version.

ö "AHA UNAVAILABLE"

Í Your smartphone cannot be connected to Aha Radio server.

ö "CHECK APP"

Í Log in to aha.

ö "CHECK DEVICE"

Í Aha application has not started, you have not signed in, or system maintenance is in progress.

ö "CONNECT PHONE"

Í Connect the cell-phone.

ö "LOGIN FAILED"

Í Logging in to aha has failed.

ö "NETWORK UNAVAILABLE"

Í The network has been disconnected.

ö "NO CONTENT"

Í There is no receivable content.

ö "POOR GPS"

Í The GPS reception condition of your smartphone is poor.

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