KDC-X797/ KDC-BT755HD

18.2 Operation/ wiring error

What might seem to be a malfunction in your unit may just be the result of a slight operation error or a wiring error. Before calling for service, first check the following table for possible problems.

General

ö The key beep does not sound

Í The Preout jack is in use.

ò The key beep cannot be output from the Preout jack.

Í "KEY BEEP" is set to "ON" as mentioned in <3.3 Changing the initial settings>.

ö Sound cannot be heard.

Í Adjust the volume to the optimum level.

Í Check the cords and connections.

Í The connectors are dirty.

ò Clean the connectors. Refer to <Maintenance>.

ö The unit does not turn on.

ö Information shown on the display is incorrect.

Í The connectors are dirty.

ò Clean the connectors. Refer to <Maintenance>.

Tuner source

ö Radio reception is poor.

Í The car antenna is not extended.

ò Pull the antenna out all the way.

Disc source

ö The specified disc does not play, but another one plays instead.

Í The specified CD is quite dirty.

ò Clean the CD with reference to <Handling discs>.

Í The disc is severely scratched.

ò Try another disc instead.

ö Disc cannot be ejected.

Í The unit is malfunctioning for some reason.

ò Press and hold [G] to forcibly eject the disc. Be careful not to drop the disc when it is ejected. If this does not solve the problem, reset the unit.

Audio file source

ö The sound skips when an Audio file is being played.

Í The media is scratched or dirty.

ò Clean the CD with reference to <Handling discs>.

Í The recording condition is bad.

ò Play the media again or use another media.

iHeartRadio source

ö Station cannot be selected.

Í If "Explicit Content" in [Account Settings] is checked in the web version of iHeartRADIO, some stations become unavailable.

Bluetooth source

ö The hands-free talk volume is low.

Í The hands-free talk volume can be adjusted independently.

ò Adjust it during hands-free talk. "MIC GAIN" of <15.4 Changing the Bluetooth detail settings>.

ö No beep is heard at reception of an incoming call.

Í No beep is heard depending on the type of your cell-phone.

ò The "CALL BEEP" of <15.4 Changing the Bluetooth detail settings> is set ON.

ö Voice is not recognized.

Í The vehicle window is open. If the surrounding noise is large, voice cannot be recognized properly.

ò Close the vehicle windows to reduce noise.

Í Small voice. If voice is too small, it cannot be recognized properly.

ò Speak into the microphone a little more loudly and naturally.

ö The sound from the Bluetooth audio player is discontinuous.

Í Another Bluetooth device is affecting the Bluetooth communication. Turn off another Bluetooth device. Move another Bluetooth device away from this unit.

Í Another Bluetooth device or profile is used for communication. The downloading of the Phone book disconnects the sound.

Contents

• 1. SAFETY
  • 1.1 Safety precaution
  • 1.2 Important information
  • 1.3 Regulatory Compliance
• 2. GETTING STARTED
  • 2.1 Component names and functions
  • 2.2 Preparation
• 3. GENERAL
  • 3.1 Basic operations
  • 3.2 Adjusting the clock
  • 3.3 Changing the initial settings
  • 3.4 Setting the demonstration mode
• 4. CD/ USB/ iPod
  • 4.1 Start playback
  • 4.2 Basic operations
  • 4.3 Music search
  • 4.4 Alphabet search
  • 4.5 Direct Music Search using the remote control (RC-406)
  • 4.6 Setting the skip search ratio
  • 4.7 More information
• 5. Pandora®
  • 5.1 Requirements Pandora®
  • 5.2 Start listening
  • 5.3 Basic operations
  • 5.4 New station creation
  • 5.5 Pandora source control
• 6. iHeartRadio™
  • 6.1 Requirements iHeartRadio™
  • 6.2 Start listening
  • 6.3 Basic operations
  • 6.4 Station search
  • 6.5 Alphabet search
  • 6.6 Station delete
  • 6.7 iHeartRadio source control
• 7. Aha™ RADIO
  • 7.1 Requirements Aha™
  • 7.2 Start listening
  • 7.3 Basic operations
  • 7.4 Calling a number in the content
  • 7.5 Aha source control
• 8. HD Radio™ TECHNOLOGY
  • 8.1 About HD Radio™ Technology
  • 8.2 Basic operations
  • 8.3 Auto memory
  • 8.4 Direct Access Tuning using the remote control (RC-406)
  • 8.5 iTunes Tagging
  • 8.6 Changing the HD Radio settings
• 9. AUX
  • 9.1 Start listening
  • 9.2 Set the AUX name
• 10. AUDIO SETTINGS
  • 10.1 Audio controls
• 11. DISPLAY SETTINGS
  • 11.1 Display & Illumination setting
  • 11.2 Adjusting the Illumination color
• 12. GETTING STARTED OF Bluetooth®
  • 12.1 About the Bluetooth module
  • 12.2 Registering a Bluetooth device
  • 12.3 Transferring the Phone Book
  • 12.4 Bluetooth device registration test
• 13. HANDS-FREE PHONING
  • 13.1 Receiving a Call
  • 13.2 During a Call
  • 13.3 Calling a Number in the Phone Book
  • 13.4 Calling a Number in the Call Log
  • 13.5 Dialing a Number
  • 13.6 Speed Dialing (Preset Dial)
  • 13.7 Registering in the preset dial number list
  • 13.8 Make a Voice Dialing Call
  • 13.9 Switching between Two Connected Cell-phones
  • 13.10 Clearing the disconnection message
  • 13.11 SMS notification
• 14. Bluetooth AUDIO
  • 14.1 Start listening
• 15. Bluetooth SETUP
  • 15.1 Selecting the Bluetooth Device
  • 15.2 Deleting a registered Bluetooth device
  • 15.3 Registering the PIN code
  • 15.4 Changing the Bluetooth detail settings
• 16. SiriusXM™
  • 16.1 Before use
  • 16.2 Basic operations
  • 16.3 Category search
  • 16.4 Direct Access Tuning using the remote control (RC-406)
  • 16.5 SiriusXM Replay™
  • 16.6 iTunes Tagging
  • 16.7 Changing the SiriusXM tuner setting
  • 16.8 Channel Lock (Parental Lock)
  • 16.9 Setting Parental Lock for Mature content
  • 16.10 Parental Lock pass code setting
  • 16.11 Channel skip
• 17. REMOTE CONTROL
  • 17.1 Before using remote control
  • 17.2 Basic operations
• 18. TROUBLESHOOTING
  • 18.1 Setting error
  • 18.2 Operation/ wiring error
  • 18.3 Error messages
• 19. SPECIFICATIONS
  • 19.1 Specifications of each section
  • 19.2 Trademarks