KDC-X997/KDC-BT955HD/KDC-X897/KDC-BT855U/KDC-X697/KDC-655U/KMR-555U>22. Troubleshooting guide>22-2. Operation/wiring error

22-2. Operation/wiring error

What might seem to be a malfunction in your unit may just be the result of a slight operation error or a wiring error. Before calling for service, first check the following table for possible problems.

General

ö The key beep does not sound

Í The Preout jack is in use.

ò The key beep cannot be output from the Preout jack.

ö Sound cannot be heard.

ö The unit does not turn on.

ö Information shown on the display is incorrect.

Í The connectors are dirty.

ò Clean the connectors. Refer to <Before using the this unit for the first time>.

Tuner source

ö Radio reception is poor.

Í The car antenna is not extended.

ò Pull the antenna out all the way.

Disc source

ö The specified disc does not play, but another one plays instead.

Í The specified CD is quite dirty.

ò Clean the CD with reference to <10-11. Handling discs>.

Í The disc is severely scratched.

ò Try another disc instead.

Audio file source

ö The sound skips when an Audio file is being played.

Í The media is scratched or dirty.

ò Clean the CD with reference to <10-11. Handling discs>.

Í The recording condition is bad.

ò Play the media again or use another media.

iHeartRADIO source

ö Station cannot be selected.

Í If "Explicit Content" in [Account Settings] is checked in the web version of iHeartRADIO, some stations become unavailable.

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